Service Description

COVID-19 has been a difficult time for all and PowerUp wants to offer you an opportunity to still have access to a personal trainer. Your training sessions will happen in your own home via Zoom, and will be tailored to your personal needs and the equipment/non equipment you have. This package is for virtual ONLY, so they cannot be transferred to personal training sessions in the PowerUp Studio once the studio opens for training. Payment will be received via etransfer to powerupconditioning@gmail.com. Once the payment is received your booking will be confirmed and you will receive a zoom link for your session via email. Your trainer will contact you to confirm what equipment you have in order to provide you the best service possible with what is available. Sessions are 50 minutes long. There will be no refunds issued with session by session Personal Training (PT). You must cancel your reserved spot 24 hours prior for your PT session or else the FULL amount will be charged. Same applies for No Shows. **Once purchased please check your junk mail for confirmation, if you do not receive an e-mail within 24 hours please e-mail powerupconditioning@gmail.com**

Cancellation Policy

ALL TRAINING: All waivers MUST be completed prior to attending your workout so we can take all precautions for transmission. PowerUp will be keeping all paperwork virtual to minimize contact points. You must register 24 hours in advance for your workout. Any cancellations within 24 hours of a workout will result in a lost session. Same with "No Shows" No refunds once purchased, all sales are final. OUTDOOR BOOTCAMPS: You can register in advance for any workout session; however, registration will close 24 hours prior to the workout start time. To sign up for your workouts, go to the PowerUp Conditioning website under In person training and ensure that you receive a confirmation email once you book your workout. If you do not receive a confirmation, please email powerupconditioning@gmail.com so the problem can be addressed. *WAITLIST* There will be a waitlist of up to 6 participants. If a spot comes open, you will receive a notification and will have 15 minutes to confirm before it goes to the next on the list. IN PERSON TRAINING: PowerUp Conditioning would like to provide you with the utmost customer service so we hope this will not apply; however, we understand commitment is difficult for some. There will be a 6 month expiration period for PT Packages (excluding 1 PT). If you decide after purchasing a package for PT and completed 1 session with PowerUp, your purchase amount will be refunded minus the session used and a $20.00 administration fee. You must cancel your reserved spot 24 hours prior for your PT session or else the FULL amount will be charged. Same applies for "No Shows". **Once purchased please check your junk mail for confirmation, if you do not receive an e-mail within 24 hours please e-mail powerupconditioning@gmail.com**

Contact Details